Shipping policy

* Orders are processed within 1–3 working days after payment confirmation.
* Courier delivery within Peninsular Malaysia takes approximately 5–7 working days after dispatch.
* International deliveries typically take 7–14 working days, depending on destination and customs clearance.
* Shipping fees are calculated at checkout based on delivery location.
* Tracking details will be provided once the order has been shipped.
* Natraelia Apparel is not responsible for delays caused by courier service disruptions, customs clearance, or circumstances beyond our control.